How to Pick a Quality Tree Service Company

Picking a quality tree care company does not have to be too difficult if you adhere to these tips and use the guidelines below.  Tree care work can be expensive and dangerous.  Consequentially, you need to utilize a business that is completely insured as well as fully qualified.

Fully Insured and Licensed

​All quality tree service businesses will be licensed in the state of Hawaii.  This does not completely ensure quality but it does lend itself to the fact that they are professional enough to obtain a business license.  Additionally, a business license costs money, which further indicates the business is committed.

The right insurance is critical when using a tree service.  Tree jobs are dangerous and accidents can occur.  Companies should have two kinds of insurance: worker’s compensation and umbrella liability coverage.  Liability coverage safeguards the homeowner from any costs associated with property damage that could occur during the job.  While it is unusual with quality businesses, damage to homes has occurred.  An umbrella liability policy protected you against the cost to repair this damage.  The other insurance requirement is worker’s compensation.  A tree care business must have this insurance to safeguard their clients against a claim by one of their employees if they are injured on the job.  Absence of these two insurance policies, you may be responsible for these costs under your home policy.  Always request copies of both policies when you obtain an estimate.

Written Quote

Do not utilize a business that does not provide a documented quote.  There have been situations where the tree service increases the price of the project after the work is finished; and without a written quote, you have no recourse to refute.  Additionally, a written quote is necessary to aid you in evaluating the details of the quote as well as the exact scope of the project.  Finally, a written quote will help you in comparing multiple estimates.  When comparing bids, always verify the exact scope of work has been quoted so you are evaluating likes estimates.

Reviews and References

Always request 3 current references from previous clients.  These references should be within the last few months so they are indicative of their current business operations.  Family and friends are other great sources for past performance references, but they are not always available.  Finally, survey Internet review sources such as Google, Yelp, and BBB.   Some of these online reviews can be fraudulent, however, in their totality, they will provide you with a general sense of the tree care company’s quality.

Additional Considerations

Other criteria to consider are equipment and credentials.  The tree care industry has a few noteworthy memberships and associations that most quality tree care businesses will belong to.  These may include the Tree Care Industry Association (TCIA) and the International Society of Arboriculture (ISA).  These associations offer credential opportunities and on-going continuing education for quality, professional tree service companies.

One final piece of advice when employing the services of a tree contractor: never pay 100% upfront.  If you do and are not happy with the work, you will have little recourse.  Never pay more than 25% – 50% upfront, reserving the balance until the project is completed to your satisfaction.

Call Hawaii Tree Service to compare us to other island companies and see why we are the tree service Honolulu trusts.    We offer complete tree care to include tree removals, tree trimming, stump grinding, and emergency service.


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